Privacy notice

Who we are

RS Research is operated by a company that is not yet named on this page. The registered name, registration number and address will appear here before this notice takes effect. Until then, ask us in writing and we will tell you.

What we collect from you, and why

If you send us an enquiry

The form records what you type: your business name, website, country, industry, your name, email address, telephone number, what you want to understand, and your message. We use it to reply to you and to prepare a quotation.

It also records three things you do not type — the address of the page you submitted from, the site that referred you, and your IP address and browser user-agent string. The first two tell us which parts of this site lead to a real enquiry. The IP address and user agent are kept to stop automated abuse of the form: we limit how many enquiries one address can send in an hour, and without recording it we could not.

If you use the free website check

Nothing you type into it is stored. The check reads our existing research and returns an answer; it writes nothing. The only record is a counter in your own session that limits how many checks one visitor can run.

If you become a client

We hold your contact details, the question you asked us, what was agreed, the fee, and the briefs we produced. Where we send a brief through a private link, we record who it was sent to, when, and how many times it was opened. We do not record where it was opened from or on what.

Cookies

This site sets one cookie, named NEXORASESS. It holds a session identifier and nothing else — no name, no email, nothing about you. It lets the enquiry form protect itself against cross-site request forgery, remembers which language you chose, and counts your website checks. It is marked HttpOnly and SameSite=Lax, so no script can read it and it is not sent when another site links to us.

We use no advertising, analytics or tracking cookies, and no third-party scripts that would set one. If that changes, this notice changes first.

Research about businesses, including yours

This is the part most privacy notices do not have, and for us it is the most important.

Our business is market and product research. We record what is publicly available about businesses — company details, published websites, prices and offers, and our own assessment of them — including businesses that have never contacted us. Where a company publishes a contact name, email address or telephone number, that is personal data and we hold it as part of that record.

We collect it from published sources: company registries, official trade and statistical publications, businesses' own websites and materials, and licensed data where we have permission to use it. We do not buy contact lists, and we do not use it to send marketing.

If you are named in our research and would rather not be, write to us at the address below and say so. We will tell you what we hold, and remove personal details unless we are required to keep them. Our assessment of a public website is a comment on that website, not on a person, and we will explain the difference if it matters to your request.

Who else sees it

Our website and database are hosted by our hosting provider, who stores the data on our behalf and does not use it. Where we use an external AI provider to help draft research text, only the material being worked on is sent — never your enquiry or your contact details.

We do not sell personal data. We do not share it for anyone else's marketing.

How long we keep it

We will be plain about this rather than quote a period we do not enforce. This platform has no automatic deletion. Enquiries, client records and research stay until somebody removes them by hand. We are working toward a stated retention schedule; until this notice states one, treat the answer as "indefinitely, until you ask us to delete it or we no longer need it".

You can ask us to delete your enquiry at any time and we will.

Your rights

Under the Personal Data Protection Act 2010 you may ask us for a copy of the personal data we hold about you, ask us to correct it if it is wrong, ask us to stop using it for a particular purpose, and withdraw a consent you gave. We may charge the fee the Act permits for a data access request, and we will tell you before we do.

Write to the address published in this notice once it is in force. We will acknowledge within a few working days and answer within the period the Act allows.

If you are not satisfied with our answer, you may complain to the Personal Data Protection Commissioner.

Keeping it safe

Access to the platform requires an account and a password, every account has only the permissions its role needs, and administrative actions are logged. Research files are stored outside the public web directory so they cannot be reached by guessing a web address, and a document sent to a client travels on a single-use link that can be withdrawn.

No system is perfect and we will not claim otherwise. If personal data is exposed, we will tell the people affected.

Changes

If we change how we use personal data, we change this notice before we make the change, not afterwards.